Communicating Change Across Generations

By Lindsay Gladu, Head of Change Management  A scan of headlines about the “generation wars” would have you believe your coworkers are some combination of out of touch, entitled or disloyal, depending on their birth year.  A little harsh, but there’s a degree of truth underneath all the finger-pointing: Employees’ life experiences — and therefore…

The Art of Storytelling

By Angela Riley Rhetoric is at the center of most business activity. Whether we are trying to attract new customers or engage and connect internally, business relies on persuasion. The entirety of what KWI does, from internal communications to creative services, is centered around how audiences receive and understand the messages we create. Capturing your…